Freequently Asked Questions About Opta POS

Yes, Our modern POS systems are 100% VAT-compliant in the UAE. They automatically calculate VAT, generate tax invoices, print English & Arabic in Invoice and prepare VAT reports for FTA submission.

Implementation is simple and quick. Once the order placed with advance payment within 24-48 hrs we will make it live. We will take care of the hardware Supply, Software Installation, Onsite & Online Staff Training, Hardware Setup and 24x7 Support.

Yes, cloud-based POS software allows access from smartphones, tablets, or laptops anywhere in the world. You can monitor sales, stock, and reports on the go.

The system tracks stock levels, alerts you on low stock, manages purchase orders, expiry alerts, re-order levels and generates inventory reports to avoid over-stocking or stock-outs. You can make a physical stock take with handheld PDA/PDT devices or barcode scanners and even with excel sheet, system will says the mismatches.

Most staff can learn POS software within a few hours. With user-friendly design and easy guided training, cashiers and managers can start using it on the same day of installation. for normal sales person based on their limited access he could learn in few mn.

Most of the Cloud Software in the market, they have limitations for Users, Transactions, Customers, Products, Images etc, and even if you need loyalty module, Inventory module, Gift Cards, Promotions all module can be added with extra payment. But we Optapos Provides with Completely unlimited with all modules. We only charge when you have new branch.

It simplifies VAT billing, supports English & Arabic, manages multiple stores, and helps retailers meet UAE compliance standards.

Yes, it saves customer profiles, purchase history, pricing history, contact details, and loyalty points, special pricing based on groups, helping you build long-term customer relationships.

POS systems work with touch POS machines, desktops, laptops, tablets, barcode scanners, thermal printers, weighing scales, MSR, cash drawers, and customer displays.

Unlike traditional POS systems, Cloud POS requires less hardware, has lower maintenance costs, offers remote access, and keeps you updated with new features automatically—making it future-ready for modern retail.

Yes, you can control inventory, manage several stores in various Emirates, and combine sales in real time with a unified interface. You can set branch-specific prices, provide employees access to a certain branch, run promotions in specific branches, move goods between branches or the main office, and much more.

Yes, we provide both remote and on-site support in all seven Emirates of the UAE, ensuring your business runs smoothly without interruption. We have customers in all emirates: Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Umm Al Quwein, Fujeirah and Other major cities also: Al Ain, Al Dhaid, Maleha etc. Our clients are in almost all the Shopping Malls and Shopping areas in UAE.

We are not selling A single software for all business. Business to business has specific needs in terms of features. We have dedicated software for each type of business with required features and also 200+ master settings to customize as per their needs. Our main sales channel is our existing customers. we keep them happy that's the way we get more customers in UAE.

Yes, Opta POS solution work across devices – Windows, iOS, Android, and even web browsers.